The Pencilhut

Technical writing and design services


A good technical writer is a good communicator but what makes a skilled technical writer? Lots of skills can be taught but the really useful ones are learnt by doing stuff.

As a technical writer I first learnt the basics; writing concisely, editing, structured content development, clarity and design. Then with each new project my experience and skills developed. There is always something new to learn.


Who is Chris Burden? I have over 30 years of experience writing and developing technical content. I have been lucky to have worked in many different industries with some great people.

Using my experience, I have designed and created content for a huge range of products and services.

  • 15 years - Hewlett Packard
  • 5 years - Agilent/JDSU
  • 1.5 years - Gaurdall
  • 2 years - Racal
  • 2.5 years - Doc-department
  • 1.5 years - Optos
  • 1.5 years - 3di information solutions


As a technical writer you need to be able to use and understand a wide range of tools and applications.

Here is a short list of the most common applications that I use on a regular basis.

  • Photoshop
  • Illustrator
  • Markup tools
  • InDesign
  • MadCap Flare
  • Framemaker
  • MS Office tools
  • PowerPoint
  • XML editors
  • ...and many more


Technical writing is always changing. With new products, services, and people, you need to learn and adapt all the time.

+44 (0) 7958 533 616
Chris Burden @ Linkedin